YOUR FIRST APPOINTMENTYour first visit
The first appointment takes thirty to forty-five minutes and is about understanding your mouth properly: a full history, an examination of teeth, gums and soft tissues, and X-rays where they will tell us something useful.
Afterwards we explain what we found in plain language, with the images on screen, and give you a written plan with fixed prices. The plan is ordered by urgency, so if money is tight you can see clearly what has to happen now and what can wait.
Nerves are welcome to be mentioned. Say so when you book and we will give you longer, go slowly, and stop whenever you need us to.
LOCAL TO YOUA local practice for a local estate
Hillfields is a close community with a strong sense of its own identity, and the practical realities of daily life here shape what a dental practice needs to offer: appointments that can be reached on foot or by one bus, prices that are stated up front, and no assumption that everyone can take a weekday afternoon off.
We try to build those things in rather than treat them as exceptions. Evening appointments exist because shift work is common. Written quotes exist because unexpected bills stop people coming back. Urgent slots exist because a toothache that waits a week becomes an extraction instead of a filling.
Over time, the aim with patients from this area is to move from crisis care to routine care — from ringing us in pain to a check-up twice a year that quietly prevents the pain in the first place. For a lot of Hillfields households, that shift has already happened.
NEW PATIENTSComing back after a long gap
Years away from the dentist is one of the most common things we hear, and it changes nothing about how you'll be treated. The first appointment is an assessment and a conversation — you'll leave knowing where you stand and what it would cost to put right, in what order.
PAIN RELIEFUrgent appointments every weekday
We hold slots free each day for emergencies. From Hillfields you can be here within minutes, and the priority is always getting you out of pain first; the permanent repair can be planned once you're comfortable.
GUM CARETreating gum disease before it costs you teeth
Bleeding gums and bad breath are early signs of something that quietly destroys the bone holding teeth in. Caught early, a course of hygiene treatment usually stops it. Left alone, it's the most common reason adults lose teeth.
CLEAR COSTSPrices agreed in writing
Every plan is quoted before it starts, and larger courses can be spread over time. If a treatment is beyond your budget we'll say so and talk about what else would work — there's nearly always more than one option.
GETTING HEREReachable without a car
One bus or a walk gets you to the door from most of Hillfields. If you're not sure of the best route from your street, phone us and we'll talk it through.